IBM Watson finds a new job: customer services
Posted on 22-May-2013 08:37. | Filed under: News :*Computing.
IBM has unveiled the IBM Watson Engagement Advisor, a technology that allows brands to crunch big data in record time to transform the way they engage clients in key functions...
A new UBC study reveals that North American service workers are more likely to sabotage rude customers, while Chinese react by disengaging from customer service altogether. "Our research shows that culture plays a significant role in how frontline workers deal with customer abuse," says UBC...
i am a dish network customer i live with my grandmother who i am having 24hr care for shes 84.. anyway we don't have a huge income. just her ssi and the little bit i get for caring for her...we pay $67 a month for the cable and that is a lot for us. i know that there is a lot of promotions and...
How adorable is that little munchkin up there? As somebody whose lifelong goal is to be a mother, I'm pretty much fond of all children I see. Obviously, this is not the case with everyone, but you would at least hope that people would have the common decency to not be rude or discriminatory...
Sometimes it seems like no one's keeping your data safe; this is one of those times. A hacker just leaked 300,000 Verizon customer records, and that's only a sample of the 3 million he claims to have gotten in his little raid. More »
Does Verizon Wireless offer a discount for Walmart associates? I have heard they offer a 21% discount on plans and 25% discount on accessories. Thanks for any help!
expect from the interview? I really want this job. I want to know how I can ace it, I have a feeling i have a good chance of getting it but I just want to go in a little more prepared.
Telecom announced today that it will be conducting live customer trials of Long Term Evolution (LTE) mobile technology later this year in preparation for the evolution of its XT network to 4G.
i recently got fired for arguing with a customer, their regulars and always come in looking mad or their very rude, anyways my shift was about to end and the shift manager at the time said i could clock out but before clocking out i decided to take the customers order before i left cause they...
to $3 each call ? I need some help on blocking some unwanted annoying texts from obnoxious people and annoying calls that I can't seem to block. I've been informed that customer service is no longer free and I must go to their stores if I don't want to be charged on my bill. But I don't want to...
Especially if they want YOUR input on the topic? I'm cashier at a grocery store and I ALWAYS have this man come in my line. Every single time (he has a very long order btw) he whines about "liberals" and Democrats, whatever. Then he's always like, "That's hope and change for ya!" And whines...
i sent redbox a complaint not wanting money back or anything like that. it's only a dollar per rental. i complained that their kiosk does not say anywhere under movie details if it's in english or spanish. i rented "it's not you its me" the image of the movie says it in english. when i took it...
restaurants? I've eaten at Subway restaurants for many years, and I like them. Recently, I was startled to note that whenever a customer enters the store, the staff shouts WELCOME TO SUBWAY! It was somewhat distracting during a couple of visits at odd times of the day, but today I ate my...