XBOX not playing DVD, can hear sound.?

[Bianca]

I am trying to watch a DVD on my XBOX, as well as record the movie with Hauppauge HD PVR Gaming Edition 2. I can only hear the sound, but not see the movie play. There is the XBOX 360 Logo plastered hugely on the screen. Why is this doing this? And how can I get the image of the DVD to play?
The DVD's are BRAND NEW! There are no scratches on them.

 

[Hamdwomkingguy]

I think it has to do with the resolution. DVDs are not in HD, and you're using the HD PVR to record it...

 

[Blazervish]

disk might be scratched or racked