I have had problems with a customer service rep who billed me wrong, then got himself fired, then the manager couldn't fix it so i got stuck with a 300.00 bill, billing department (different verizon store) told me to threaten the store to drop their service, then their store told me to threaten the billing department.... Shady business needs to ne reported but I can't locate the Distract manager's phone number and verizon is withholding that number. The 4g wireless store in laguna beach.