My husband has 1 contact (me). And his phone lists my name but it says 1 of 3. My name is the only one on there when it is expanded. How do we get rid of the other 2 mystery contacts?
We have tried taking out the battery (reboot) and nothing changed.
Your BlackBerry Messenger database is corrupt.
Connect the device to your PC and open the BlackBerry Desktop Manager.
Open the Backup/Restore icon.
Select the Advanced button.
On the right side, you will see the databases of your BlackBerry.
Select BlackBerry Messenger, and click Clear.
Confirm that you want to delete your BlackBerry Messenger list.
After this is done, you will have to create your list again, so remember the PIN #s on your list if it's more than just yourself.
If you're one that has to be safe about everything, perform a normal "Backup" in the Backup/Restore menu, before going into Advanced.
I found a different solution to get rid of a contact that won't go away. I think that because the person I was deleting, had their blackberry break down before I tried to delete. It won't remove until it removes from those that have you listed as a contact.
You don't have to re-add contacts this way.
create a group
move contact to group
try to delete contact
then delete group
then they are gone.
my bb messenger contacts keep disappearing.. each time i c a contact on ma list and i ping them or write to them, it asks me to re-add contact, n sometimes i just dont find ma contacts until they re add me help : (
i have blackberry messenger and it was running ok before my phone went crazy but then i fixed it and got blackberry messenger back added every1 again and i cant see anybodys pictures and they can't see mine and it doesn't ping nomore it just viabrates.