TELUS's policy on stolen iphone?

paige

Member
May 19, 2008
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my iphone was stolen over the weekend :( i once got water damage on the phone and it was glitchy, but because the damage didn't hit the chip in the phone, apple replaced it for free. what's telus's policy on stolen phones?? can i get a new iphone? at least for not the full price?? ANY DETAILS WILL HELP!!!
I also tried icloud to locate the phone but it couldn't locate it (which means it's off) so maybe the kid who took it took out the chip? otherwise it should be turned on...
 
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