First off did you uninstall the old version? IF not uninstall the old version.
Install the new version using the CD. Try to activate it then.
If that doesn't work see if you can get it to activate with a trial version from their website ( the same one you bought ) get it to activate with the trial key then put in the key from the one you have with the box.
If that doesn't work. Call India and pray that English isn't the "techs" fourth language or you don't get a "Peggy"
Install the new version using the CD. Try to activate it then.
If that doesn't work see if you can get it to activate with a trial version from their website ( the same one you bought ) get it to activate with the trial key then put in the key from the one you have with the box.
If that doesn't work. Call India and pray that English isn't the "techs" fourth language or you don't get a "Peggy"