if an agent takes the property off their books because either the agreement has run out, or they believe the sellers don't really want to sell etc. how long can they insist a potential buyer is "theirs" and therefore entitled to a commission. I am interested in a property like this and would like to approach the owner directly, but don't want the agent to get involved because the service to both the seller and me (the prospective buyer) was just appalling. i believe the owner still wants to sell, but not now thru an agent because of the rubbish treatment they got. i did see the property via the agents website so do they have a "claim" if i deceide to buy?