I lose internet connection frequently and the cause seems to be that my modem will not hold the password. When I go to the Actiontec page (192.168.0.1) the PPP Password is 16 dots (hidden password) but my password is only 9 characters. when I reset the password it works sometimes but when I go back to the PPP Password that 16 character password is always in there. Any ideas on how to reset the default to what my actual password is?