I received a highlight video from my football season at a banquet the other day and i have been trying to play it on my computers (Window's 8, windows 7, Mac) but it won't recognize the dvd. It notices a disk is in but when i try to play it it pops the tray open as if nothing was in there. I tried to play this on my dvd player and it worked. The DVD type is a memorex printable DVD-R disk if that helps. i want to play it so i can screenshot some of the pictures in it. are there any programs that would play the disk on my computer?