If you have a standard Verizon cell phone (non-smart phone):
A. Dial Voicemail, enter password, followed by #. After the recorded voice starts:
B. Dial 4
C. Dial 2
D. Dial 1
E. Dial 5

F. Dial 1# (for english)
This works sequence works; you should hear the recorded voice in english immediately, if done correctly.