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  1. #1
    Junior Member BarbieBreakdowne's Avatar
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    Will Telus replace my cellphone thats on a 3 year contract with them?

    I got my cellphone on my birthday in February. It's almost been a year, and it's on a three year contract. Starting a few weeks ago it's been having problems charging, suddenly now it won't charge at all, and it's completely dead. Also, after I send a really long text message and I click to view it after I save, it shuts my phone phone down. I don't know why. We're taking it back to them tomorrow and seeing if they will replace it. if they don't, we're certainly not paying to cancel the contract.

    do you think they will?

  2. #2
    something about TELUS SomeoneWhoKnows's Avatar
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    They will send it out for warranty repair at no cost to you. Could be the battery or the charging port.

    Note...
    TELUS, or any other provider for that matter, doesn't manufacture phones they only provide the service. All providers will honor the manufacturers warranties.
    TELUS... The Future IS Friendly, just not yet.




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