Why do I get download speeds of 1-2Kbps when Telus says it's connected at 28.8Kbps?

john · 10-12-2009, 04:02 AM

Dial up is all that's available where I live. It usually says it is connected at between 24 and 28.8. But I'm never able to actually get more that about 2Kbps download speed. And I'm paying for a 56k line!!

Someone Who Knows · 10-12-2009, 07:56 PM

A few years ago I had the same issue with a dial-up provider (not TELUS) and was told by their tech guys that dial-up speeds are never consistent and usually hover around 5kb but can sometimes reach 20kb. I asked your exact question about the 56k thing and was informed that 56k was the fastest speed available but likely unreachable. The next day I found a high-speed cable provider and am now enjoying about 9.4mb all of the time. I also canceled every service from the dial-up company because I felt that I was being lied to when they say 56k speeds.