Kayla

I had to reactivate my telus phone tonight, but was not able to immediately complete the final step of activating my phone because the battery was dead. The last part is to program your phone, and it shows two different ways. If one doesn't work you are to use the other. Well, the automatic programming did not work when I got to try it about 5 times, and I'm missing was number I have to call to do to it manually. I have all other information I need except that one number.
Ps. It is not *22803, that is for the automatic programming. Thanks to anyone who can shed some light on this

Someone Who Knows

*22803 usually works but sometimes they are doing system upgrades in the evening and it won't recognize your phone. Try calling during the day (it's free). If all else fails then call 611 from your cell and explain to the rep what you just said here.
On a side note, when you call *22803 it does not ring and it may take a minute to get the 'welcome to TELUS' message. Once you hear this message then you can continue by listening to the prompts.

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