How long does it take for telus to activate texting features on a new cell phone?

**KaylaL** · 02-20-2009, 11:07 PM

Today I purchased a new cell phone and I chose the option of activating it online, and I purchased the unlimited texting plan. My phone is activated properly, I can make and recieve calls, but I'm pretty sure that the texting isn't working. It's saying that my messages are sent but I guess my friends arent recieving my texts.

Does anyone know how long it usually takes Telus to activate texting plans, or maybe I'm just having some sort of other trouble with it, not too sure. I decided I'd wait a few days before contacting customer support.

**SomeoneWhoKnows** · 02-20-2009, 11:29 PM

There was a major outage today in the Toronto area, if that's where you are. If not, try texting your friends again Saturday and if it doesn't work then call client care (611) and ask why. Don't wait a few days since you are paying for a service that isn't working properly.

Thread: How long does it take for telus to activate texting features on a new cell phone?

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