They are screwing me over! They neglected to tell me I was close to my warranty expiry date and now that they have ordered me a swap Blackberry Pearl they want me to pay 5 for it! I am 4 days over my warranty ending. I called Blackberry and they told me it's up to Telus whether or not I get my phone for free. How can I do it?!
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08-20-2009, 05:33 AM #1Junior Member
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How can I get my way with Telus Mobility?
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08-25-2009, 05:43 AM #2Senior Member
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just say ive been with you for however long but i am not happy about this situation and i am really thinking about switching services...
they will do anything to keep you as a client
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08-25-2009, 09:35 PM #3something about TELUS
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The "I'm gonna leave" threat carries no weight if your in a contract. Just explain your dissatisfaction and see what they are willing to offer. Keep in mind that they really don't have to do anything.
TELUS... The Future IS Friendly, just not yet.
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