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  1. #1
    Junior Member DylanT's Avatar
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    Do you find telus sucks like i do?

    Htc Hero, not available in my town till after new years so i ordered on phone with telus i asked the guy MULTIPLE times if he was sure it worked in my town of 45,000 people he said yes forsure, I ALSO ASKED if 3G network worked and he checked and confirmed it did, so i get the phone and want to use my old number they get an error and say to call back in few days... i do so.. still same error, but then i get temporary number but I HAVE NO BARS NEVER DID, i only downloaded apps on wifi, they make me restart phone completely all contacts/apps gone that dont work so it goes to the main cheif... Today i find out, 1. No 3g network from telus in my town and 2. THIS PHONE DOESNT WORK HERE... witch i asked them multiple times! now they've wasted almost 2 weeks of my time, 10hours of service help, 10 hours of watching videos on this phone, and RAN MY CREDIT, now only thing to do is return it... how should i feel about this? about to go beat the hell out of a telus rep...

  2. #2
    Senior Member Andrew's Avatar
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    that is the fun part about canada. all cell phone providers suck

  3. #3
    something about TELUS SomeoneWhoKnows's Avatar
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    Poor customer service. Call Loyalty & Retentions at 1-877-279-3100 and tell them your story.
    TELUS... The Future IS Friendly, just not yet.




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