other, and have no phone X4 wks. Computer line, TV line, ok. No phone, just a ping-pong game with me as the ball. They don't return calls, send workmen with out a work order. Warner billed me for non-returned equipment, which was returned, and I have a receipt. Then they doubled the quoted cost, sent the bill on the 13th, I got it about four days later, sent in the check two days ago, and today, I mean the 19th, recieved a notice that the bill of 28 dollars has been sent to collections, by the good folks of Time Warner. Is there any recourse, a class action suit maybe? Need a lead to help with the cause. These people are operating under false pretenses, and need an enema.