I'm having problems with my internet constantly being extremely slow(the download speed is fine, but browsing is slow).

Here's how their online chat helped:

ATT: Please tell me your problems and I will assist you as best as possible.

Jordan: I'm having issues with slow browsing and I'm getting many link retrains as well as training errors in the statistics page of the RG. What do these mean?

Session has ended...

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So much for ATT online help. So, can anyone here tell me what this means?