...everything discussed? the rep didn't really offer me anything. i told my problems that i've been having and did call the week before but that rep didn't call me back with the deal she would offer me and so she offered me the regular prices and i said ok so what do i do to disconnet and just gave me the info and thats it...i want to know do they record everything i say to them so if i still call them again will i be able to get a deal???