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  1. #11
    so is it when it says call service?

  2. #12
    Not necessarily stolen. Could be money is owed to the last service provider for that phone.

  3. #13
    If it says call customer support. Does that mean bad esn? And it's stolen or has been lost?

  4. #14

    Camera2 Not Necessarily

    It can mean several things.

    1. It is on the lost/stolen list
    2. It is on a closed account or an account with an unpaid bill
    3. Sometimes there is just an error with their system.

    95% of the time it means bad esn, for whatever reason. On occasion it's just a glitch.

  5. #15
    hi. i have a few phones i wanna fix, can i send them to you and get them fixed? i can give you more details about them. just give me ur ebay user name.

  6. #16
    I tried checking mine and it said call customer service. No, you're phone wasn't stolen because the phone I checked is MY PHONE. I'm trying to sell it, and am just trying to double check the ESN. I called Verizon a while ago and the person I talked to said it was okay to activate with a new number. I don't know why it's not working... anyone know anything about it?

  7. #17
    If it says call customer service that means that it can't be activated. Either lost, stolen or has a bill attached to it.

  8. #18
    Check out CheckESNFree dot com.

  9. #19

    Bed Doesn't always work

    This doesn't always work. I tried 2 phones that said call customer support and they said both the phones are good to go. I activated both already just fine.

  10. #20
    It works if you clear your browser history. I just tried it on two different devices and it worked with no problems. The first time before I cleared my browser history it was giving me an error message.

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