wildfire

i bought a sony ericsson W910i "shake" phone late october last year. yesterday, when i was typing a message, the whole screen just froze suddenly. after waiting a long time, i shut it off and restarted the phone, and when i tried to access my messages (this includes the sent msgs, drafts, inbox etc..) the same msg appeared-- OPERATION FAILED. the other functions work perfectly fine.

if i have no choice but to send it for repair, will i lose my pictures, music, contact and message files? i don't think there's anything wrong with the SIM or MEMORY card.

most importantly, is there a way to repair the phone without losing all your files?

please answer asap as this is a very big emergency. ): thank you very much!!

Brad T

You won't lose any information if you send it in for repair, as long as you keep your simcard and memory card. You can do a "hard reset" which is taking out the battery with the phone on. Wait a minute and power it back on. I would take out the memory card while doing this just in case.