I used to be able to share files and photos just fine. Then suddenly it stopped working. If I share a photo with someone, or they with me, they come through pixelated. The thumbnails look good, but the large picture is just a bunch of colored rectangles and unviewable. If someone sends me a file, it just says something like "problem encountered" and stops.
As I said, this suddenly started happening a few months ago, but it's been consistent ever since. I tried updating messenger, but that didn't do anything. I checked the settings on my virus protection, but didn't see anything. My husband says he didn't change any settings.
This is really upsetting me!!!
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