How do I open it up from the top where the tip is located or do I take apart the side panels
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How do I open it up from the top where the tip is located or do I take apart the side panels
Sorry, but this advice makes no sense. It's impossible to open it and try to remove the charger inside. My Zeno won,t charge anymore and I just spent a lot of money buying new tips. I feel so ripped off! This is an expensive product. It shouldn't just die after a few uses. Very disappointed, and annoyed.
Mine stopped charging. Figuring i had nothing to lose, I followed the advice to pull off the back cover, unplug the battery, replug and try again. Like the original poster I had to do it twise but then the flashing blue light came on.
FWIW, i have the older larger size zeno
Well, I just took the back off of mine and it's still not working. When I take the battery out and plug it in, the blue light comes on but once I plug the battery back in..the light goes out. Ugh.
"He used a sharp knife and opened the back of it. "
I tried this method and it worked. The batteries seem to be specially designed for this device and are not easily available because of the small plug. However, a clerk at a local battery store spliced the existing plug onto a new battery pack. Cost was $20. Zeno works like new.
I would like to add;
Use a very small screwdriver and insert it along the upper edge of the clear back plate. Do not insert the screwdriver near the corners. There are plastic pins on the top edge near the outer corners. I accidentally broke one.
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