...open on my mobile e-mail only? The photos have always opened in windows live photo gallery. Now it says file format unsupported. Also the photos that used to appear as an image in the attachment are now just a jpg blank box with no image.

Since I am not getting answers from Yahoo, I am doing the easy thing--I signed up for a gmail account--after 14 years with Yahoo, I feeling quite frustrated with all the downgrades, and lack of customer support. Gmail downloads my pictures no problem. There's an answer. Thank for all of your help YAHOO....