I have telus high-speed internet, and from what it says on my router settings, it says I am supposed to get 51199Kbps (52mb), and 7167Kbps (7mb), from what I got on an Ookla speed test, I am getting 14 mbps for download and 0.2mbps for upload. My router is downstairs, and my computer is upstairs, but I don't think it should effect it this much.

I can't move router upstairs, I am still a teen and I live with my family and they need the router too. Any suggestions on how to fix it? The router is an actiontech V1000H I think.

My internet has been so bad that I cant hear my friends on skype, even without video, and its cut out for my 8 times today.