Trying to get an Ethernet connection set up at my house and my MacBook Pro isn't able to connect to the internet. Its recognizing the modem just fine, but the internet isn't actually connected. I'm using an Ethernet cable, not a USB connection as well. The 'send' light is flashing with the manual told me means 'The send channel is lost'. I have no idea how to fix this.

Troubleshooting sites and instructions tell me to reset the modem by pressing a button on the back panel, but I can't find the button they're talking about.

I'm REALLY not tech-savvy and I hope I'll be able to get some help with this.