Ok I can't download ringtones, and it erases everything off of my phone every once in a while, and when it does this no one can call me and I don't get peoples texts.Anyone else?
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Ok I can't download ringtones, and it erases everything off of my phone every once in a while, and when it does this no one can call me and I don't get peoples texts.Anyone else?
I use to have the same problem. Its just a bug in the phone itself. Just upgrade the firmware, at the blackberry website and you should be fine.
This is caused by the device having a low amount (or none at all) of memory. When the memory gets lower (lower than 12MB in some cases, although there is not a set number) the device will start deleting messages and/or call logs to conserve memory. You can check your available memory by going to Options > Status and checking the File Free parameter.The quickest way to free up some memory is to perform a hard reset. Remove the battery from the device (while it is still powered on) for about 30 seconds, then reinsert. Also, look at the links below for ways to maximize the memory:http://blackberryfaq.com/index.php/How_do_I_free_up_memory_on_my_device%3Fhttp://blackberryfaq.com/index.php/Why_is_my_BlackBerry_losing_its_call_logs_or_messa ge_logs%3F
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