What happens if you lose your cellphone?

Q

Queen

Guest
Hey everone,I live in Toronto and I'm with Fido services. My boyfriend & I have a couples plan, and this evening he misplaced his cellphone with the SIM card in it and everything. We haven't called Fido yet to let them know it could be lost, because he wants to check his office in the morning. I just wanted to know, those of you in Ontario or Canada and are on either Fido/Rogers/Bell/Telus what happens (from your experience) when you lose or get your cellphone stolen. I know in the US they have insurance on the phones for these types of incidents, but obviously we don't have that. Would the company give you a cellphone for free? Or would you have to pay the FULL replacement charge? My boyfriend had the Q, so it's kinda expensive to replace @ full price. If we have to pay the whole charge, he might as well use one of our old (but still functioning) Motorola RAZRs.Any insight & suggestions would be great. Thanks everyone!
 
he has to report it stolen immediately!!! As he will be responsible for any charges incured on his phone.IF its was a BELL or TELUS phone... then he can have the phone LOCKED until further notice as BELL and TELUS both use the CDMA network.but FIDO and ROGERS use the GSM... network... therefore all he can do is report his phone lost/stolen.. then look into getting another phone.the Q is not that expensive... well, in comparison to other PDAs as its only $299.00Is he on a long term contract?how many FIDO dollars does he have?theses are all Q's you should look into.e-mail me if you have any Q's :)
 
well, first thing to do is to get your phone frozen..if he did lose it and someone found it, they could be sitting there using up all your minutes and running up your phone bill.i, however, don't have either of those companies, so that's all i can do to help.good luck! i hope you guys find it! =]
 
I'm not in Toronto, but you should cancel it and report it lost. If he does end up finding it then you can reactivate it. I lost my phone a few times and canceled it to be safe.
 
well try call it first and back traking ur steps.And im not sure but pretty sure that you have to pay a fee for losing it.look on there site.Good luck
 
Same problem!!

SAME THING HAPPENED TO ME i was at the mal yesterday and my phone was in my pocket n all of a sudden it was gone.,i dont know of i got pick pocketd or i dunno if it fell but there was no way i couldnt have heard it cause its a LG PRADA which is kinda heavy.. but i am also on a 3 year with fido and i dunno if they will give another phoen but its worth a try
 
A lost or stolen phone will NEVER be replaced by the carrier. CDMA phones will have the ESN removed from the system so they can't be activated ever again and GSM phones will have the SIM card locked so it is useless to anyone else. Of course this only happens if you report it to your provider.
BTW, if you don't report this then YOU are responsible for all charges that the thief/finder may rack up by using your missing phone.
 
lost phone

Queen said:
Hey everone,I live in Toronto and I'm with Fido services. My boyfriend & I have a couples plan, and this evening he misplaced his cellphone with the SIM card in it and everything. We haven't called Fido yet to let them know it could be lost, because he wants to check his office in the morning. I just wanted to know, those of you in Ontario or Canada and are on either Fido/Rogers/Bell/Telus what happens (from your experience) when you lose or get your cellphone stolen. I know in the US they have insurance on the phones for these types of incidents, but obviously we don't have that. Would the company give you a cellphone for free? Or would you have to pay the FULL replacement charge? My boyfriend had the Q, so it's kinda expensive to replace @ full price. If we have to pay the whole charge, he might as well use one of our old (but still functioning) Motorola RAZRs.Any insight & suggestions would be great. Thanks everyone!
Click to expand...

Hi im also with fido and I lost my LG Neon phone and I tried calling Fido and theres no use. I asked them if there is any way to turn on the phone because i lost it while it was off and they said no. Unfotunately I only had my phone for about a week and a half. Good luck with finding your Q. Ian
 
It sucks when you lose a phone, especially one that is brand new. One advantage of being with Rogers/Fido is that you can easily get a replacement phone from ebay or kijiji. You can even get one from the US that is not available in Canada.
 
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