Hi Andrew.
This is simple for the phone number change. What would you rather pay? 25.00$ buy calling in to Telus from *611 and them choosing a number for you or going to your online mytelusmobilty account and changing it for 10.00$ and choosing a number that you like. I know I would take the online thing! What you would do is under e-care I believe there should be a option that says change phone number. It might be a little different for you because you I think are on Pay and Talk and I have a contract.
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