Ok, i have a samsung rant and im tired of it. It does lag and freeze some which i think is good grounds for returning it to get a new instinct. The rant does have alot of problems like mine but most are more severe, but the sprint people dont know how bad my phone is messing up. So can anyone help me in what i should do or say to get them to let me get a different phone and return the rant. I will pay for the instinct but im not gonna pay the full amount, i will pay what it would be if i got a new contract or an upgrade.