i got my impression phone i love it but like the "J" key wont work sometimes and u have to like click it 3 times and the "o" key sometimes wont work i went to sams club and asked a phone specialist what to do he said u have to get a new one. my mom said the keys could have a lose connection and i could get a simple fix but idk my question is what do i do ? get a new one? or get the keys fixed?

oh and this is a simple one the phone is very scratchable so i was woundering if i got a scratch on the screen or the back of the phone would i be able to order in tht part (e.x i broke the battery cover can i get that replaced?