I am on my second Messeger Touch, in the past three months. I have had the same problem with both of my phones (both phones have been the white version). The volume on the left side won't work. It won't let me increase the volume for ringtones, ect. The only way to do this is to go into the settings and do so. Note that when I origionally got the phone it didn't do this. When I press up on the volume strip, the phone lites up, so the key works fine, it just doesn't do what it's suppose dto. Also, the digital clock that's supposed to be on one of the home pages disappeared. It either disappears completely or it gets stuck inbetween one of the pages, and there is no way of moving it or deleting it. I took it to the store and they said that there is nothing they could do about it, so they replaced it for me. Then t he new phone they gave me had the same problem with it. Has anyone else had the same or similar problem?