Thread: Who are the heads of department at the DLA to complain to?

I claimed for my partner in Feb 08 for DLA. They lost all his paperwork and I had to redo forms in March 08. They said that the date would be backdated back to the original stamp date for Feb not March once he had been approved for DLA. He got his DLA approval at the end of May and I have spent ever since trying to get them to backdate for the extra month.
I have had months now of chasing and phonecalls and sending letters/ emails/ faxes with the front sheet being told it will be resolved. Nobody has, not advisors/ supervisers/ team leaders 'and no one seems to understand why I have had such problems and will call back that afternoon'..... They never do. The last person that was spoken to at Xmas said they doubted we would get it back dated because it needs to be dealt with in the 3 months from the original claim!!! GRRR - which I have and they haven't. I am ready to kill and want to go straight to the top and bring them down now. I am so sick sick sick of this and would like to know if people know who the heads/ directors of the DLA are so I can go straight to them along with the local MP and the ombudsman service tomorrow. Please help!!

Thank you from the angry heavily pregnant carer in advance.
:-)

Any advise is welcome.

you can call or write your congress about this.