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General help
The MGC Chatbox Evo is really easy to use

You can :
  1. Send chats : you just have to enter the text in the dedicated input field and then to validate it by pushing the return key ou by clicking on the OK button.
  2. Format the chats :
  3. once you un-collapse the chatbox formatting toolbar by clicking on the BBCode button, you have access to different formatting options for your chats. You can format a chat by selecting a part (or the totality) of it and then select one of the buttons/list. You can also add empty formatting tags by selecting nothing and clicking one of the buttons/menu thus allowing you to add the chat text afterwards between these tags.*
  4. Access to the different channels : you can have access to different channels restricted to only some usergroupds or for specifics use of the chatbox. The different channels are accessible from the buttons on the left of the chatbox.*
  5. Edit your chats (or others chats) : the edition of a chat can be done by a simple double-click on it.*
  6. Use specific commands : some commands can be accessible in the chatbox depending on the will of the administrator(s) of your forum. These commands let you execute specific actions of formatting, management, etc... You will herebelow the information on the command which are accessible to you. You must notice that you are not forced to use the command prefixes (/command_name) when you use them in the channel they are attached to (except in the general channel).*
* : Depending on the settings chosen by the administrator(s) of the forum, you might not have access to all these features.
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  1. #1
    Junior Member sinson_john's Avatar
    Join Date
    Jun 2008

    A user is complaining of delays when using the network. What would you do?

    A user is complaining of delays when using the network. What would you do?

  2. #2
    First, I would check the rest of the network. If there's someone on there that is using lots of bandwidth, that's your problem. For example, multiple people on the network trying to watch videos (especially high quality) would use more bandwidth, someone using P2P software like Kazaa or Torrents would use lots, and generally doing anything that requires lots of streaming or downloading.

    If no one is doing that, then it's probably your connection. Check the speed that you're at right now by going to Speakeasy Speed Test - Powered by MegaPath and testing your upload and download by clicking on a server that's close to you. Depending on your how many people are on your network and what they do and what they consider fast, you may be fine with smaller or higher speeds. Personally, I'm used to a 50Megabit connection over my home network, so someone like me over a 2Megabit office network would be very dissatisfied, whereas if the person doesn't notice a big difference from what they're used to, then it's probably something else.

    If someone's sucking the speed out of the network, try telling the person(s) to stop or at least tone it down. If the person who's complaining to you is used to 50Megabits and you're only pulling 20, then there's not really much you can do for them unless you pay to get a faster connection.

  3. #3
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