Dear sir/madam
I am writing because I was playing your game and I became very disappointed with some things. So, to express my dissatisfaction about your misleading advertisement I would like to complain about what is wrong.
I would just like you to draw your attention to some incorrect statements, like the big cash prizes. There is just one and I was very shocked when I found it out.
My second complain is about the apparent very low cost, in fact 5 pounds a game is too expensive.
And the problems do not stop there. To my disappointment I have discovered that all money does not go to charity, 50% goes on administration. I would rather have sent my money directly to the charity.
I must insist that you correct all those mistakes as soon as possible and if I do not get a satisfactory reply, I will have no alternative but to report you to the government.
Regards.

Anna k

i'm brazilian, by the way