I have just had the worst hairdressing experience of my life at a little salon in Birmingham.

To cut a long story short: I had to wait 45mins before anyone actually saw me, the colour never matched and the toner made it worse, the toner was applied by someone with no hairdressing experience, I still have brown patches in my now blond hair, the cut was very rushed with the hairdresser leaving me every few mins to chat to his friends, I asked for half an inch off and didn’t even get that, I’m still finding spilt ends and for this privilege I had to pay £70 and was asked to hand out their flyers.

I have been back today to complain but the manager was not there and I do not want to speak to just the hairdresser. I am now thinking of writing a letter and giving it in at the salon so they cant say they lost it. What does everyone think? Anyone care to share their experiences?