The NHS has been collecting data on patients' experience of care for over 10 years but the information is often ignored. On bmj.com today, Angela Coulter, Associate Professor at Oxford University and colleagues argue that this is "unethical" and call for a coordinated approach to use the information to help improve services.http://feeds.feedburner.com/~r/mnt/h...~4/rwywLKTfKzQ
More...
