My hamster, Annie, is just sitting there with her eyes closed and when I try to give her her favorite treat she just sniffs it. Then, when she walks around, she's groggy and off balance, her eyes seem like their sealed shut and she can just barely open on of them a crack. What's wrong? And what should I do?

I just thought I would also tell you that when I tried to pick her up she turned around to bite me. This is unusual because she never ever bites. Not even if your torturing her (like my friend was doing).