the phones touch screen stopped working for some odd reason but the accually push buttons still worked. i accidently locked it tho. i tried doing a hard reset but its not working. ive held down the power button, volume down button, enter button, and pressed the reset buttin with the stylus and no hard reset menu thing comes up. nothing. is this because it is locked or what? i jus got this phone today and now its totally trash??? isnt there some way to fix this 500 dollar cell phone?????