i installed a software on it which called for a hard reset when it finished installing, i booted it up and it goes to the splash sreen but does nothing else. it shows me my os gsm and all of that but thats all it does, last night i was trying to boot it up and somtimes it had a blue and a red light come on and it just vibrated and made the phone a little hot. can anybody tell me what i did and what i can do to fix it? thanks in advance