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Bye bye nokia ,Nokia care sucks?
Old 07-14-2008, 11:09 PM   #1 (permalink)
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Bye bye nokia ,Nokia care sucks?

HI friends,

I want to share my experience with NOKIA cell phones with you and want to ALERT you regarding the drastic drop in it's quality in recent years.

The Nokia that once upon a time was famous for it's quality and thus managed to get a upper hand than other player is now not the same.

Here are my experiences and sure that I am not the only one:


1. I bought a Nokia 6670 and after 1 year it's keypad started giving some problem ,I took it to NOKIA care ( bigest mistake) they told me that there was some problem with keypad and they fixed it and charged me around Rs 300 but after one week same problem came again and after a long struggle they were ready to repair the phone again but again the same thing and after 2 weeks it again had the same problem. I thought that Nokia care center has some problem and took it to different nokia care they charged me Rs 650 and told me that they have fixed the problem but after 1 week the phone again had the same problem and when I took it again they fixed it but again after 2 weeks that phone stopped working after that neither I had time nor money to spend so I decided to buy new phone. But the excellent care of Nokia care didn't stop here please keep reading.

2. I bought a Nokia 2626 and on the first day I found that the display had some problem and the dealer had replaced the phone (again the quality).

3. I got a replaced Nokia 2626 and it worked well for 2 months and after that suddenly one day it stopped working and when I gave it to dealer, after 3 weeks he informed me that it is water damage and said that Nokia is asking rs800 to repair the set but I am 100% sure that the phone never came in contact of water but still I though that set may have come in contact to sweat bc's I can't think of any other reason.
So I collected the set from dealer and gave it to Nokia care myself and after 3 weeks this is the reply that I got

"ELS failed.liquid log on system connector,INTER track MISSING, so not in warranty can't be repair so RWR"

I don't know how without anything the set came to this state and when first time nokia was ready to repair it for 800 how come second time it can’t be repaired. I am sure that now nokia care is full of incapable guys who has no or very minimum knowledge and I can't have more strength to be with nokia and switching to motorola.

In case you have any plan of buying a nokia phone I will suggest you to visit any nokia care shop and you will come to know about the customer’s frustration with the quality.


In case anyone knows about any legal possibility in this case and had such experience please let me know.

BYE BYE nokia and NOKIA CARE you SUCKS.

Naren
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Old 10-29-2009, 04:06 PM   #2 (permalink)
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Yeah, you're right. I had 6 Nokia's and ALL was SUCKS!
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