service? I bought an expensive vacuum cleaner from Godfreys 18months ago and had nothing but problems with them. I bought a Werthiem 5035 and have had nothing but problems with it. Twice it has broken and been sent back to me unfixed. I always need to make a second trip to the shop as they never have anything available.
Basically, I have had nothing but ongoing hassles.
Just wanted to know if it is just me or do others have problems as well. I contacted head office about it but they were not terribly interested and just said they would send another part out to me and 'sorry'.

I am now wondering if I am just an unlucky client or this is more general