Thread: When i go to download a box comes up with (internet download)the serial number...

...i have is not correct! help!? the box appears ith internet download. i have to enter a serial number. i was told the serial number is at the back of the computer on a silver label. i entered the numbers but it says the serial number is wrong!! please help me! it's so frustrating!!! many thanks and regards!!

what are you trying to download?

anyways, you can double check the serial number of your computer in this method:

right click the "my computer" icon on your desktop
go to properties

there you can find the serial number they used for you operating system.