My grandpa bought a refurbished computer and it had CA Internet Security Suite on it. However, it did not come with a password. He tried making a purchase on ebay and the CA Parental Control came up- not letting him making the purchase. I downloaded DeleteDr and deleted all CA files (as far as I know of) and once I did that I was able to remove CA through add/remove programs. BUT when he goes back to ebay and tries to make a purchase, the CA parental control still comes up. Please help.
He tried contacting the person he bought the computer from but we have yet to hear back from him. And CA tech support won't answer the phone.
I can't check my yahoo email thanks to CA :P. please send the answer to email@example.com