MY QUESTION IS: Can pharmacist or pharmacist assistant's get in trouble for not asking you about allergies and what medications you are currently on?

I always get my prescription from London Drugs pharmacies

Every time you pick up your prescription (whether its a renewal or new prescription), the pharmacist or pharmacist assistant is supposed to ask you the following:

Is there a change in your address?/Address confirmation
Do you have any new allergies?
What medications are you currently on? (to avoid harmful side effects of drugs interacting with each other)

Even if you have gone to the same place the day before they are STILL supposed to ask you


I dont know if it is a policy of the store or mandatory by law


Thanks