I have a JVC GR-DX95U Camcorder with mini DV tapes. I have a clip I really need to get onto my computer or onto a DVD. I'm having a hard time finding a company that will do it.

I plugged the camcorder into my computer (which runs Windows 7) with a USB cord, and my computer recognized it at first but said the program could not be downloaded and now it doesn't even recognize that anything is plugged into it. I've tried plugging it into the different ports, and I've tried a different USB cord.

Any suggestions? Or places that do this for you?