i got a dvd for christmas and tried to play it in my laptop, most of the time it would freeze up the "computer" window that lists all the devices dvd drive and C drive. the dvd refusesw to play also. i can rarely get it working. it is a brand new dvd with no scratches.

i tried updating the dvd drive but it thinks its up to date, it seemed to be working more fequently though. and as we speak its working now. there seems to be no physical damage to the dvd tray and i only dropped the laptop once but it only frll a few feet and landed upside down. i have not used the dvd drive in months since i got the dvd so i am hoping that if i use the dvd drive more often, the problem will go away. cause like i said it was working more and more frequently as i tried it.