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  1. #1
    Junior Member ecky's Avatar
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    I have a Dell laptop, its dvd drive isn't working. Windows got lost thru a virus.

    How can i reinstall? I installed Avira and after running a scan, the antivirus asked for restart. But after that windows became blank (wasn't showing anything on screen). Am at pains on how i can install windows afresh. Please help

  2. #2
    Junior Member sleakitweasel1's Avatar
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    You may not have to reinstall Windows.
    Can you boot into safe mode? (F8 pressed @ boot).
    If so, there is nothing wrong with Windows per se but may be a damaged software driver causing Windows to hang.

    In safe mode, open the run dialogue box and type in sfc /scannow

    This will check Windows' operating system files and keep yr Windows installation disk handy.

    :-)


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