has decided to stop working. Every day I use it to play dvds and burn cds with no issues & today when I put my dvd in, nothing happened. I've tried restarting my laptop - didn't help. I tried troubleshooting it, and every time I do, it says its not fixed. I have no clue what's happening and nothing I try is helping. If anyone has any idea on how to fix this I will REALLY appreciate it. Thanks so much.
When I just tried to burn a cd to see what it would say, Itunes said "disc burner or software not found"
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