netflix wont/cant play shows on my blueray player, I keep receiving this message " we'er having trouble playing this title now. please try later or pick a different title" but it's the same message every time, for every title

I can play everything on my laptop, when i am on my laptop everything lay, just about every single time. however i often get the above message when watching it on my bluray player. but recently the past few days it wont let me watch anything on the blueray. I would like to know why